Terms & Conditions
Terms and conditions
This page summarizes the operating expectations for using VUCORIS services. Contract-specific terms may also apply for customers and partners.
Acceptance and Authorized Use
Use of VUCORIS services is intended for lawful business purposes and is subject to applicable agreements, policies, and customer obligations.
- Use services only for authorized business activity
- Follow applicable laws and contractual obligations
- Do not misuse, disrupt, or attempt unauthorized access
- Report suspected security or access issues promptly
Accounts and Access
Customers and users are responsible for maintaining accurate account information, protecting credentials, and ensuring access is limited to authorized personnel.
- Keep user access current
- Protect credentials and authentication methods
- Use appropriate role-based permissions
- Notify VUCORIS about unauthorized activity
Customer Data and Evidence
Customer records, evidence, documents, and workflow information should be submitted and managed according to customer policy and applicable compliance requirements.
- Submit information you are authorized to provide
- Maintain appropriate classification and handling rules
- Review outputs before relying on them
- Retain records according to your obligations
Service Operations
VUCORIS may update services, features, and supporting documentation as the platform evolves. Customer agreements may define additional service commitments.
- Platform features may change over time
- Support paths may vary by agreement
- Security reviews can be handled through contact
- Contract terms control where applicable
Questions
For legal, security, purchasing, or enterprise policy questions, contact VUCORIS before relying on assumptions about your specific agreement or requirements.