Privacy & Data Protection
Privacy and data protection
This page explains, in practical terms, how VUCORIS handles customer information, operational records, and privacy requests.
Information We Handle
VUCORIS may handle account information, business contact details, operational records, evidence, communications, and service usage information needed to deliver and support the platform.
- Account and user profile details
- Company and workspace information
- Evidence, documents, and workflow records
- Support messages and service diagnostics
How Information Is Used
Information is used to operate the service, secure customer workspaces, support authorized users, improve reliability, and respond to requested support or compliance inquiries.
- Provide and maintain platform functionality
- Protect accounts, records, and access
- Respond to support and security questions
- Improve service quality and reliability
Data Protection
Customer records are handled with controlled access, encryption, audit logging, and operational safeguards designed for sensitive business and compliance work.
- Access is limited to authorized roles
- Sensitive data is protected in transit and at rest
- Administrative activity is logged
- Security questions can be reviewed with our team
AI Assistance
VU may assist with analysis, drafting, and workflow recommendations. Sensitive customer data is not used to train public AI models, and important decisions remain governed by customer policy and human review.
- Policy-guided assistance
- Human review for sensitive decisions
- No public model training with customer data
- Traceable use within operational workflows
Privacy Requests
Customers may contact VUCORIS for privacy questions, data handling reviews, access questions, or enterprise documentation requests.